Cluster Food & Beverage Manager

Description
Radisson Hotel Group is one of the world’s largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Cluster Food & Beverage Manager to join our dynamic team!

The Cluster F&B Manager Role
Do you have an appetite for all things Food & Beverage? As Cluster F&B Manager, you are as keen as mustard where service is concerned, whilst ensuring back of house is in order – whether it be a plate full of numbers, driving strategies or laying the table for a successful F&B Management team.

You will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do across three key Radisson properties – Radisson Blu Waterfront Hotel, Radisson Blu Royal Viking Hotel and Stockholm Waterfront Congress Centre.

Key Responsibilities
• Ensures the smooth running of all food & beverage departments, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Develops and implements plans where property food & beverage initiatives & hotel targets are achieved
• Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Establishes and delivers effective programmes that advance service standards, profitability and cost control
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements
• Experience in running large food & beverage operations including multiple bars, restaurants and conference facilities
• Proven experience in food & beverage service with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

What We Offer
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Becoming a part of the #4 Best Employer in the Travel & Leisure industry globally, ranked by Forbes in 2021 and 2022
• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• A workplace covered by collective agreement
• An international workplace with colleagues and guests from all over the world

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Become part of the world of Moment Makers, we are looking forward to getting to know you!

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